Secure, Convenient Access for Your Laboratory Clients and Patients

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The OCL LIS Client & Patient Web Portal gives laboratories a modern, secure, and easy-to-use way to extend key services beyond the lab. Designed for convenience, efficiency, and better communication, the portal allows clients and patients to access important laboratory services anytime, from anywhere.

Instead of relying only on phone calls, emails, faxes, or manual paperwork, your lab can offer a streamlined digital experience that helps reduce administrative workload, improve order accuracy, and strengthen the relationship between your laboratory and the organizations you serve.

Whether your clients are physician offices, clinics, collection sites, employers, facilities, or other healthcare partners, the portal provides a centralized place to manage common tasks quickly and securely.

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A Better Experience for Clients and Patients

 

The portal is built with usability in mind. Clients and patients can access the tools they need through an intuitive dashboard that keeps important actions easy to find and simple to complete.

Through the portal, authorized users can:

• Add and manage patient information

• Schedule one-time laboratory orders

• Schedule repeating or standing orders

• Review key activity from a clean dashboard

• Enter results for tests performed at collection sites

• Order supplies from the laboratory

• Contact the lab directly through a built-in contact form

• Manage users and access permissions

• Access services through a secure web-based environment

This creates a smoother experience for clients while helping your laboratory operate more efficiently.

 

Patient Management Made Easier

 

The portal allows clients to add patients directly, reducing the need for lab staff to manually enter information from paper forms or separate communication channels.

By allowing authorized client users to submit patient information through the portal, laboratories can improve data accuracy, reduce duplicate entry, and speed up the order creation process.

This is especially valuable for high-volume clients, recurring testing programs, employer testing, facility testing, and collection-site workflows where patient information may need to be submitted regularly.

 

One-Time and Repeating Order Scheduling

 

The Client & Patient Web Portal supports both one-time orders and repeating orders, giving clients the flexibility to schedule testing according to their needs.

Clients can schedule:

• Single orders for individual patients

• Recurring orders for ongoing testing needs

• Standing orders for repeated services

• Future-dated orders for planned collections

This helps reduce repetitive administrative work and gives clients more control over their testing workflows.

For laboratories, digital scheduling can improve order organization, reduce last-minute communication, and make it easier to manage expected testing volume.

 

Intuitive Dashboard for Quick Access

 

The portal dashboard gives users a clear view of key activities and available actions. Instead of navigating through complicated menus, clients can quickly access the tools they use most often.

A well-organized dashboard helps users:

• Find patients and orders faster

• Review scheduled activity

• Access common tasks quickly

• Reduce training time

• Improve overall satisfaction

The goal is simple: make the portal easy enough for everyday use while still powerful enough to support real laboratory operations.

 

Result Entry for Collection Site Testing

 

For tests performed at collection sites, the portal can support result entry directly by authorized users. This is useful for workflows where certain results, observations, or collection-related information are captured outside the main laboratory.

Result entry through the portal helps improve communication between the collection site and the lab by keeping information organized in one system.

This can help reduce delays, minimize back-and-forth communication, and ensure that important information is available to the laboratory team when needed.

 

Supply Ordering Made Simple

 

The portal also helps simplify supply management by allowing clients to request supplies directly from the laboratory.

Instead of placing supply orders by phone, fax, or email, clients can use the portal to submit supply requests in a more organized way.

This feature helps laboratories:

• Track supply requests more efficiently

• Reduce missed or unclear requests

• Improve client service

• Support collection sites and partner organizations more effectively

For clients, it creates a convenient way to request the materials they need to continue sending specimens and orders to the lab.

 

Built-In Communication with the Laboratory

 

Clear communication is essential between laboratories and their clients. The portal includes a contact form that allows users to communicate with the lab directly from within the system.

This gives clients a structured way to send questions, requests, or updates without relying on disconnected communication channels.

By centralizing communication, the portal helps reduce confusion and gives both the lab and the client a better record of interactions.

 

User Management and Secure Access

 

Security is a key part of the portal experience. Laboratories can manage user access so the right people have access to the right tools and information.

User management features help support controlled access for client organizations, facilities, staff members, and other authorized users.

The portal is designed to provide secure access for clients and patients while helping laboratories maintain appropriate control over sensitive information and workflows.

 

Portal Branding for a Professional Client Experience

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The portal can be branded to match your laboratory’s identity, helping create a more polished and professional experience for your clients and patients.

Branding options can help your lab present the portal as a natural extension of your organization, reinforcing trust and consistency across your digital services.

A branded portal can include elements such as your laboratory name, colors, and visual identity, making the experience feel familiar and professional to users.

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Why the Web Portal Matters

 

A modern laboratory needs more than an internal LIS. Clients and patients increasingly expect digital access, convenient scheduling, online communication, and faster service.

The OCL LIS Client & Patient Web Portal helps laboratories meet those expectations while improving operational efficiency.

Key benefits include:

• Less manual data entry

• Faster order intake

• Better communication with clients

• Improved scheduling workflows

• More organized supply requests

• Secure client and patient access

• Better support for collection sites

• A more professional digital experience

• Reduced administrative burden on lab staff

 

Extend Your Laboratory Services Online

 

The OCL LIS Client & Patient Web Portal gives your laboratory a powerful way to serve clients and patients more efficiently. From patient entry and order scheduling to supply requests, result entry, communication, user management, and branding, the portal helps connect your lab with the people and organizations you serve.

It is a practical, secure, and user-friendly extension of your laboratory operations — designed to improve service, reduce manual work, and support growth.